Helen Dickinson, Head of Retail at KPMG, said: "December's performance has historically set the scene for the year ahead, so the outlook is indeed bleak. In a business where cash is even more important than ever, due to the impact of the credit crunch, retailers did all they could in December to keep the money coming in, raising discounts across the month to unprecedented levels. That this was the worst December sales performance since the survey began 14 years ago is testament to the severity of the shift in mentality of the consumer."
Tuesday, 13 January 2009
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